Need help? You're in the right place.
For questions, refund requests, bug reports, or anything else — email support@letsplaymafia.com.
We typically respond within 2 business days. Please include your Stripe session_id or premium PREM-XXXXXXXX code in the email if your issue relates to a purchase.
Go to the home page → "Get Premium" → tap "Already subscribed? Activate via Whop" and approve on Whop's page. Premium switches on instantly — no codes needed. Use the same button any time you're on a new phone or browser.
You're most likely signed into a different Whop account than the one that subscribed. Log into the right account at whop.com (check Memberships there to confirm the subscription is active), then try "Activate via Whop" again.
From your Whop account: whop.com → Memberships → Mafia Premium → Cancel. You keep premium until the end of the period you already paid for, then it switches off automatically. See our refund policy for details.
After a successful payment, the success page should display your PREM-XXXXXXXX code. Your premium perks auto-activate on that device for 48 hours. If you saw an error or the page didn't load correctly:
Yes. On any page of the site — homepage, lobby, or the upgrade prompt — look for "Have a premium or supporter code?" Click it, enter your PREM-XXXXXXXX code, and premium reactivates on the current device (codes can be re-bound to a new device).
If you don't have the code saved anywhere, email us with your Stripe session_id (from the charge confirmation Stripe sent you) and we'll look it up.
Premium is bound to your browser's local storage. Clearing site data or switching browsers generates a new device identity that doesn't know about your code. Enter your PREM-XXXXXXXX code via the "Have a premium or supporter code?" link to re-bind it to the new browser. Codes remain valid for the full 48-hour window.
The Premium Pass is a 48-hour digital service, delivered instantly. Due to the immediate and time-bound nature of the product, refunds are handled on a case-by-case basis:
Send refund requests to support@letsplaymafia.com with your Stripe session ID.
One-time charge of $1.99 for 48 hours of access. No subscription, no auto-renewal, no account required. For 48 hours on your device, Premium unlocks:
Get it from the homepage via the yellow "Get Premium Pass" button, or from the in-lobby upgrade prompt when you run out of bot games.
After 48 hours, premium features turn off automatically — ads come back, the Godfather role re-locks, the bot-chat-frequency slider locks, and the per-game bot cap drops back to 3. The transition is silent and your device keeps working normally for human-only games. You can buy another pass any time.
Visit How to Play for a full rules guide including role descriptions, phases, and winning conditions.
In any game, tap the feedback button in the menu to send a report. Include what you were doing, what you expected, and what happened instead. For urgent issues, email us directly at support@letsplaymafia.com.
No dedicated app — letsplaymafia.com is browser-only and works on any modern mobile or desktop browser. You can add the site to your home screen for an app-like experience.
No. Enter a name, join or create a room, and you're in. Your progress and stats are tied to your browser's local storage.
See our Privacy Policy for the full details on what data we collect, how we use it, and how to request deletion.
See Terms of Service.
letsplaymafia.com is built and maintained by an independent developer. Questions about the project, press inquiries, or partnership ideas welcome at support@letsplaymafia.com. Read more on the About page.